Customer Care Center
RETURN POLICY
Shop with confidence — we offer a 45-Day Hassle-Free Return Policy. If you're not completely satisfied with your purchase, you may ship it back within 45 days for a full item cost refund. Refunds are issued within 7 days of receiving your return, via your original payment method.
Please note:
- Buyer is responsible for all shipping costs (to and from)
- All returns over $99 are subject to a 10% restocking fee
- Items must be unused and in original condition
- Team Fan Cave is not responsible for lost or stolen return packages
Send returns to:
Team Fan Cave
46958 Gratiot Ave Suite 801
Chesterfield, MI 48051
SHIPPING RATES
QUIK SHIP rates are based on your order total:
| Order Total | Shipping Rate |
|---|---|
| $0 – $ 14.99 | $7.99 |
| $15 – $29.99 | $8.99 |
| $30 – $58.99 | $9.99 |
| $59.00 & UP | FREE |
Please note: We are not responsible for stolen packages. Be sure your mailing address is correct and include your apartment number if applicable. Occasionally packages may be delayed — please allow patience for your local post office to complete delivery. Once shipped, we cannot assist with local driver deliveries.